The AI front office for therapy practices
LineLucid AI is the 24/7 assistant for speech, ABA / autism, mental health, occupational and physical therapy practices. One platform handles new-client intake, scheduling, waitlist fill, insurance verification and recall campaigns - HIPAA-aware by design, across phone, text, chat and email.
The problem
What therapy practices lose without an AI front office
New-client calls go unanswered
Prospective clients calling about intake, availability and insurance hang up and call the next practice when no one picks up.
No after-hours or weekend coverage
Evenings and weekends - often when families finally have time to call - go straight to voicemail.
Waitlists and no-shows drain revenue
Empty slots from cancellations and no-shows go unfilled because manual waitlist outreach is slow and inconsistent.
Intake & verification eat staff time
Chasing insurance eligibility, paperwork and prior-auth by hand pulls clinicians and admins away from client care.
How LineLucid solves it
One AI front office for the whole practice
Intake, scheduling, verification, waitlist fill and recall - one assistant working across every channel your practice uses, day and night.
HIPAA-aware new-client intake
Captures client details, insurance and reason for visit in a secure, structured intake across phone, text, chat and email.
Scheduling & waitlist fill
Books evaluations and sessions into your calendar and back-fills cancellations within minutes from your waitlist.
Insurance & eligibility verification
Verifies benefits, copays and coverage up front so front-desk staff aren't stuck on hold with payors.
24/7 coverage
Answers every call, text and chat around the clock - after-hours, weekends and overflow all covered.
Recall & reactivation campaigns
Re-engages lapsed clients and drives reassessments with automated voice, text and email outreach.
Native multi-channel
Phone, SMS, web chat and email - one assistant working consistently across every way clients reach you.
Every specialty
AI for every part of a therapy practice
Preconfigured knowledge for the way each discipline actually runs intake, scheduling and follow-up.
Speech Therapy / SLP
Pediatric & adult SLP, AAC, fluency, feeding, voice.
ABA / Autism Services
BCBA scheduling, parent intake, RBT coordination, Medicaid.
Mental Health & Counseling
Therapy, psychiatry, trauma, couples and family therapy.
Occupational Therapy
Pediatric OT, sensory integration, hand therapy.
Physical Therapy
Ortho rehab, vestibular, pelvic floor, pediatric PT.
Multi-location & Group
Solo, group, multi-location, school-based and Medicaid clinics.
FAQ
AI for therapy practices, answered
Is LineLucid AI suitable for HIPAA-regulated therapy practices?
Yes. It's built to be HIPAA-aware - encrypted communications, access controls and audit trails - so intake and scheduling conversations handle client information responsibly.
Does it work with my EHR or practice-management system?
It's designed to layer on top of the tools therapy practices already use for scheduling, intake and eligibility, so bookings and client details stay in sync with your existing system.
Can it handle intake for ABA, speech, mental health, OT and PT?
Yes. It adapts to each specialty's intake needs - pediatric SLP, ABA parent onboarding, mental-health screening, OT/PT evaluations and more - across phone, text and chat.
How fast can we go live?
Point your calls and messages to LineLucid AI, train it on your practice in a few minutes, and go live the same day. No new hardware, no contracts.
Get your AI front office for therapy today
Forward your calls and messages, train LineLucid AI on your practice, and go live in minutes - no new hardware, no contracts. Capture more clients and automate intake from day one.
No credit card required · Go live in under 5 minutes · Cancel anytime